5.1 The price of the goods and any costs associated with the delivery of the goods under the contract of sale may be paid by the buyer in the following ways:
- by transfer to the seller’s bank account
- in cash or by credit card when collecting in person at the dispatch office
5.2 Together with the purchase price, the buyer is obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise below, the purchase price shall also include the costs associated with the delivery of the goods.
5.3 In case of cash payment, the purchase price is payable upon receipt of the goods. In the case of payment via a payment gateway, the buyer shall follow the instructions of the relevant electronic payment provider. In the case of non-cash payment, the Buyer’s obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller’s bank account.
5.4 The goods are delivered to the buyer at the address specified by the buyer in the order or by personal collection by mutual agreement. The Seller’s obligation to deliver the goods is fulfilled by handing over the goods to the Buyer or to the authorised person specified in the order or by handing them over to the delivery person. The obligation to deliver the goods shall also be deemed to be fulfilled if the Buyer fails to take delivery of the goods at the agreed time and place or refuses to take delivery of the goods. If the Buyer fails to take delivery of the goods without prior written withdrawal from the contract, the Seller shall be entitled to claim compensation from the Buyer for the costs associated with the return of the goods. Re-delivery is only possible by mutual agreement.
5.5 The cost of delivery of the goods depending on the method of shipment and receipt of the goods is specified in the Buyer’s order and in the Seller’s order confirmation. In the case of splitting one order into multiple shipments based on the Buyer’s wishes, the Seller may charge the postage for each shipment separately.
5.6 Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods. In the event of any defects, notify the carrier immediately and indicate “RECEIVED WITH REFUND” when accepting the shipment for signature. In the event of any damage to the packaging indicating tampering, the Buyer may not accept the shipment from the carrier.
5.7 The delivery time is indicated separately for each good and means how many working days from the conclusion of the purchase contract the seller usually sends the goods (handed over to the carrier) and depends on the availability of the goods in the warehouse of the seller or its suppliers. The delivery time is indicative.
5.8 The Seller is obliged to fulfill the Buyer’s order and deliver the goods within 30 days of receipt of the order. If the ordered goods or part of the goods from the order cannot be delivered within the above mentioned time limit, the Seller shall inform the Buyer about this situation as soon as possible and notify him of the expected date of delivery of the goods, or propose the delivery of replacement goods. If the Seller fails to provide the goods even within the additional period, the Buyer shall have the right to withdraw from the contract.
5.9 Goods that are in stock on the e-shop are dispatched by the seller no later than the next working day and their delivery depends on the shipping method chosen by the buyer.
5.10 The Seller issues the Buyer an advance invoice with a due date of 7 days, the tax document – invoice is generated after payment of the advance invoice and sent by e-mail as well as located in the user account. The tax invoice is attached to the delivered goods, which also serves as a warranty card.
5.11 The buyer acquires the ownership right to the goods by paying the full purchase price for the goods, including delivery costs, but not before taking delivery of the goods. Liability for accidental destruction, damage or loss of the goods shall pass to the buyer at the moment of acceptance of the goods or at the moment when the buyer was obliged to accept the goods but failed to do so in breach of the contract of sale.
More information on payments and shipping rates.